Unable to connect Garmin to WST. Browser error

Support
1

Hello. My attemps to connect my watch’s account (Garmin) to wst failed and a message from google apeared. This is a browser restriction error. It seems that Google only allows securised browser during the pairing with Garmin process. Look at the screenshot :

1000115864
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Can you fix the issue please?

By advance thanks.

A long-terme french user.

2

Hi,

Sorry to hear you’re running into this issue — let’s try to get it sorted quickly.

First, could you let us know which browser you’re using?

There are two things you can try:

  1. Please try logging in using the mobile browser on your device. If that works, you can connect from there directly.
  2. If that doesn’t work, please open the app on your PC and try connecting from there instead.

You can access the web version here:

Additionally, it would be very helpful if you could share the error details with us. You can do this by clicking on the blue “error details” text and sending the information via email to:
support@sunbits.de

Thanks a lot — we’ll take a closer look as soon as we have those details.

3

Hello,

I’ve succeded into connect my garmin’s account. Thanks for the link of the webpage above (https://app.windsporttracker.com/), used on a personal computer (win 11). It still doesn’t work on my cell phone (pixel 7 pro).

I’ve also sent you all the details of the issue on the mail adresse provided above. Hope you’ll fix it.

Thanks.

Stef.

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