Session showing as Not Synced but says "This session has already been imported"

Support
1

Media (10)
Media (10)1080×2340 120 KB

I got a new Samsung S26 Android phone about 6 weeks ago and then a Galaxy Ultra Watch about 1.5 weeks ago. I have recorded sessions successfully on my watch in the past week. However today although my session shows up in ‘Sessions not synced’ when I try to sync it I get the message “The session has already been synced”. Unfortunately when I go to my session Logbook the session does not appear. But you can see the indicator at the top the I have an unsynced session.

Please advise on next steps.

(Topic limitations did not allow me to attach second screen shot showing session not appearing in Logbook)

2

Here is the Logbook showing that I still have a session that has not been synced.

Media (11)
Media (11)1080×2340 175 KB

3

Thanks for the report — this was a bug on my end, now fixed. Simply tap Sync again and your sessions should upload correctly.

4

Great support! Works now. Thanks!

Anything I need to do differently when syncing from new watch?

5

great :slight_smile:

no, it was an issue on on my end.
From now it should work as usual :slight_smile: