Common causes of recording problems on Android

If recording on Android is unreliable, please check the following:

Permissions and notifications

Make sure all permissions and notifications for the WST app are allowed:

  • Long-press the WST app icon

  • Select “App info”

  • Under “Notifications”, ensure notifications are enabled and all relevant categories are allowed

Background and battery optimization

The app must be allowed to run in the background and must not be restricted by battery optimization:

  • The app should be allowed to run in the background

  • It should be excluded from battery optimization or on a whitelist

For device-specific instructions, see: https://dontkillmyapp.com

Good signal reception

Stable recording depends on good reception:

  • Wearing the device under the wetsuit can reduce signal quality

  • Prefer wearing a watch over the wetsuit

  • Or a phone in a case over the wetsuit, ideally on the upper arm