"Export all" not working

#1

Tried to export all sessions, the app just crashes.
Using the latest version on Android.

#2

Hi,
sorry to hear that.
Is the single session export working and just the export is all causing issues?
Does it crash immediately or does this happen gradually over time?
What kind of phone do you have?

#3

“single session export” also not working, just nothing happens and I see the list of session in the app

“export all” crashes the app, I have to open it again

Crashes immediately, happens every time I try.

Samsung Galaxy s10e

#4

hm,
could you try to also share a session? here you need to press sometimes more times until the share dialog opens.

have you checked the permissions of the app? The app needs to have the write permission to the filesystem / document storage?

Which Android Version do you have?

#5

Indeed, sharing a session sometimes requires multiple taps. But at least the app does not crash when sharing.

The app has permission to “modify or delete the contents of your shared storage” and “read the contents of your shared storage”.

Android version 12

I believe you should see all the crashes of the app in Android Developer console, with all the details.