Welcome to the Support Category
This is the place to ask questions and get help directly from our engineers.
Write in any language – posts are automatically translated so everyone can read and respond.
To help us help you faster, please include:
Device & OS: Your phone model and Android/iOS version
App version: Make sure you have the latest version from the Play Store or App Store
Screenshots: Show what’s happening if possible
GPX file: If relevant, send it via private message
We want to make the best app possible, but with so many devices out there, your detailed info makes a huge difference!