About the FAQ category

In this section, we explain the most frequently asked topics.

  • Generic issues: If you have a general problem related to a topic, you can ask directly within that topic.
    • Example: “I cannot create a subscription.”
    • Example: “Importing sessions does not work.”
  • Specific issues: If your problem is specific, please create a new thread in the Support section or reply to an existing thread that matches your case.
    • Example: “My credit card on Android does not work for subscription.”
    • Example: “Import of file XY fails on Android.”

:light_bulb: Tip: You can write posts in your preferred language. New contributions are automatically translated into all supported languages, so everyone can read and respond.