# \#subscription **URL:** https://forum.windsporttracker.com/tag/subscription/18.md [Latest](https://forum.windsporttracker.com/latest.md) · [Categories](https://forum.windsporttracker.com/categories.md) · [Tags](https://forum.windsporttracker.com/tags.md) --- ## [How do I restore my subscription for this new version?](https://forum.windsporttracker.com/t/how-do-i-restore-my-subscription-for-this-new-version/478)
**Author:** [@glagron](https://forum.windsporttracker.com/u/glagron)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 6:17am UTC](https://forum.windsporttracker.com/t/how-do-i-restore-my-subscription-for-this-new-version/478 "2026-04-14T06:17:48Z")
Hi Matthias, How do I restore my subscription for this new version? When I try it says no subscription found? Thanks, Guislain PS: Thanks for moving v2 to an EU cloud infrastructure. --- ## [V2: Questions and Suggestions](https://forum.windsporttracker.com/t/v2-fragen-und-anregungen/441)
**Author:** [@Thomas](https://forum.windsporttracker.com/u/Thomas)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 12:23am UTC](https://forum.windsporttracker.com/t/v2-fragen-und-anregungen/441 "2026-01-26T00:23:04Z")
Hello Matthias, I updated my favorite app to V2 today and immediately switched to the paid version. I really like the new version at first glance and that there is a browser version on which d&... --- ## [Error signing the WST](https://forum.windsporttracker.com/t/falha-ao-assinar-o-wst/440)
**Author:** [@Ernani\_Kern](https://forum.windsporttracker.com/u/Ernani_Kern)\ **Replies:** 1\ **Last updated:** [January 25, 2026, 11:16am UTC](https://forum.windsporttracker.com/t/falha-ao-assinar-o-wst/440 "2026-01-25T11:16:09Z")
Dear all, I am trying to sign up for WST through the app on Android, but I always receive an error that the selected country is not my country of residence. I am in Brazil, and Google Pay is configured as such. I have already tried virtual cards... --- ## [Why Version 2 Requires a Subscription](https://forum.windsporttracker.com/t/why-version-2-requires-a-subscription/438)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [January 18, 2026, 7:49pm UTC](https://forum.windsporttracker.com/t/why-version-2-requires-a-subscription/438 "2026-01-18T19:49:08Z")
Why Version 2 Requires a Subscription Version 2 introduces a subscription model. Here’s why: EU-compliant cloud infrastructure Operating a GDPR-compliant cloud infrastructure in the EU is costly. We use secure, com… --- ## [Can I get a refund?](https://forum.windsporttracker.com/t/can-i-get-a-refund/431)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:51pm UTC](https://forum.windsporttracker.com/t/can-i-get-a-refund/431 "2025-12-16T20:51:02Z")
Yes. If you’re not satisfied with your subscription, you can request a refund: Go to Profile → Manage Subscription → Request Refund (in-app), or Contact Apple Support directly Email us at support+pay@sunbits.de if you … --- ## [What's included in the subscription?](https://forum.windsporttracker.com/t/whats-included-in-the-subscription/430)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:49pm UTC](https://forum.windsporttracker.com/t/whats-included-in-the-subscription/430 "2025-12-16T20:49:20Z")
Your subscription includes: Unlimited session recording and storage Detailed analytics (speed, maneuvers, waves) Gear comparison tools Long-term progress tracking All sports: windsurfing, kitesurfing, wingfoiling, sail… --- ## [Can I switch between monthly and yearly subscriptions?](https://forum.windsporttracker.com/t/can-i-switch-between-monthly-and-yearly-subscriptions/428)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:46pm UTC](https://forum.windsporttracker.com/t/can-i-switch-between-monthly-and-yearly-subscriptions/428 "2025-12-16T20:46:18Z")
Yes! You can change your subscription plan at any time through: Profile → Manage Subscription (in-app), or Your Apple Subscriptions settings Changes take effect at the start of your next billing cycle. --- ## [Do I need to provide payment information for the free trial?](https://forum.windsporttracker.com/t/do-i-need-to-provide-payment-information-for-the-free-trial/427)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:45pm UTC](https://forum.windsporttracker.com/t/do-i-need-to-provide-payment-information-for-the-free-trial/427 "2025-12-16T20:45:39Z")
No! You can start your 27-day free trial immediately without entering any payment information. You’ll only need to add payment details when you decide to subscribe after your trial. --- ## [What happens to my data if I cancel?](https://forum.windsporttracker.com/t/what-happens-to-my-data-if-i-cancel/426)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:44pm UTC](https://forum.windsporttracker.com/t/what-happens-to-my-data-if-i-cancel/426 "2025-12-16T20:44:53Z")
Your data remains stored for 2 months after cancellation. If you resubscribe within 2 months, all features are immediately restored. --- ## [When can I cancel my subscription?](https://forum.windsporttracker.com/t/when-can-i-cancel-my-subscription/425)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:43pm UTC](https://forum.windsporttracker.com/t/when-can-i-cancel-my-subscription/425 "2025-12-16T20:43:17Z")
You can cancel your subscription at any time—no questions asked. TO CANCEL: In-app: Profile → Manage Subscription → Cancel Via Apple: Settings → \[Your Name\] → Subscriptions → WindSportTracker → Cancel Your subscripti… --- ## [Can I subscribe after my trial period ends?](https://forum.windsporttracker.com/t/can-i-subscribe-after-my-trial-period-ends/424)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:42pm UTC](https://forum.windsporttracker.com/t/can-i-subscribe-after-my-trial-period-ends/424 "2025-12-16T20:42:44Z")
Yes! Your data is safely stored for 2 months after your trial expires. If you subscribe within 2 months, all your sessions and data will be immediately restored with no loss. --- ## [I have a new device. How do I restore my subscription?](https://forum.windsporttracker.com/t/i-have-a-new-device-how-do-i-restore-my-subscription/423)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:41pm UTC](https://forum.windsporttracker.com/t/i-have-a-new-device-how-do-i-restore-my-subscription/423 "2025-12-16T20:41:47Z")
When you log in with your account on a new device, your subscription should automatically sync. If it doesn’t appear: Open your Profile in the app Tap “Restore Purchase” If your subscription still doesn’t appear, co… --- ## [How do I manage my subscription on iPhone or iPad?](https://forum.windsporttracker.com/t/how-do-i-manage-my-subscription-on-iphone-or-ipad/422)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:40pm UTC](https://forum.windsporttracker.com/t/how-do-i-manage-my-subscription-on-iphone-or-ipad/422 "2025-12-16T20:40:48Z")
You can manage your subscription in two ways: IN-APP: Open the app and go to your Profile Tap “Manage Subscription” View, change, cancel, or request a refund for your subscription VIA APPLE: Open Settings on your d… --- ## [I'm having trouble with my subscription](https://forum.windsporttracker.com/t/im-having-trouble-with-my-subscription/421)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 8:39pm UTC](https://forum.windsporttracker.com/t/im-having-trouble-with-my-subscription/421 "2025-12-16T20:39:40Z")
If you experience any issues with your subscription, please email us at: support+pay@sunbits.de We’ll respond quickly and help resolve your issue.