# Support **URL:** https://forum.windsporttracker.com/c/support/7.md?page=2 [Latest](https://forum.windsporttracker.com/latest.md) · [Categories](https://forum.windsporttracker.com/categories.md) · [Tags](https://forum.windsporttracker.com/tags.md) **Page:** 3 --- ## [Delete Gear Item?](https://forum.windsporttracker.com/t/delete-gear-item/377)
**Author:** [@crockett305](https://forum.windsporttracker.com/u/crockett305)\ **Replies:** 1\ **Last updated:** [April 6, 2025, 7:17pm UTC](https://forum.windsporttracker.com/t/delete-gear-item/377 "2025-04-06T19:17:27Z")
hi, I inadvertently set the type to board for a sail. I’m not seeing how I can delete a gear item. I’m on android. --- ## [Max speed not being tracked](https://forum.windsporttracker.com/t/max-speed-not-being-tracked/267)
**Author:** [@BDynamite](https://forum.windsporttracker.com/u/BDynamite)\ **Replies:** 5\ **Last updated:** [October 26, 2024, 7:35pm UTC](https://forum.windsporttracker.com/t/max-speed-not-being-tracked/267 "2024-10-26T19:35:44Z")
Hello, I really like the app and think it is best one out there, but I have a problem. App doean’t track max or average speed when looking at yearly summary. On the session screen values are shown. I am using Garmin Ins… --- ## [A Few Definitions](https://forum.windsporttracker.com/t/quelques-definitions/324)
**Author:** [@Piwaille](https://forum.windsporttracker.com/u/Piwaille)\ **Replies:** 1\ **Last updated:** [September 23, 2024, 7:42pm UTC](https://forum.windsporttracker.com/t/quelques-definitions/324 "2024-09-23T19:42:38Z")
Hello, I did a few sessions with WindSportTracker... I really like this application but I would need some definitions or a little help to understand the basics I think I understood different things... --- ## [Data of sessions are empty](https://forum.windsporttracker.com/t/data-of-sessions-are-empty/305)
**Author:** [@Cedric\_Nourry](https://forum.windsporttracker.com/u/Cedric_Nourry)\ **Replies:** 1\ **Last updated:** [June 10, 2024, 8:29am UTC](https://forum.windsporttracker.com/t/data-of-sessions-are-empty/305 "2024-06-10T08:29:10Z")
After recording there’s no data distance --- ## [Wrong peak speed](https://forum.windsporttracker.com/t/wrong-peak-speed/206)
**Author:** [@gantonop](https://forum.windsporttracker.com/u/gantonop)\ **Replies:** 3\ **Last updated:** [June 10, 2024, 8:26am UTC](https://forum.windsporttracker.com/t/wrong-peak-speed/206 "2024-06-10T08:26:29Z")
I use my Samsung Galaxy S22 in a waterproof case when windsurfing along with the WST to record and track my sessions. In my last session I noticed that the top speed was wrong. It shows that my top speed is 44.98 kn. Alt… --- ## [No recording](https://forum.windsporttracker.com/t/keine-aufzeichnung/297)
**Author:** [@Michael](https://forum.windsporttracker.com/u/Michael)\ **Replies:** 3\ **Last updated:** [May 21, 2024, 2:53pm UTC](https://forum.windsporttracker.com/t/keine-aufzeichnung/297 "2024-05-21T14:53:38Z")
Nothing has been recorded lately. It used to work perfectly fine. Same bag, same neoprene case, same storage location during the ride. Time is displayed but no speed or other data. What am I doing wrong? What… --- ## [GPX File Import Error](https://forum.windsporttracker.com/t/gpx-file-import-error/293)
**Author:** [@ogawatet](https://forum.windsporttracker.com/u/ogawatet)\ **Replies:** 1\ **Last updated:** [April 29, 2024, 6:21pm UTC](https://forum.windsporttracker.com/t/gpx-file-import-error/293 "2024-04-29T18:21:46Z")
Hello. I tried to import a GPX file of sailings recorded by a GPS logging device for bicycles called IGPSPORT Ride. Unfortunately, I could not import the file with the error message “File type is not supported! Please… --- ## [Processing session snag](https://forum.windsporttracker.com/t/processing-session-snag/258)
**Author:** [@claudeF1](https://forum.windsporttracker.com/u/claudeF1)\ **Replies:** 3\ **Last updated:** [March 11, 2024, 8:41pm UTC](https://forum.windsporttracker.com/t/processing-session-snag/258 "2024-03-11T20:41:45Z")
My last session seems to have been corrupted while uploading. I saw 8 miles then 0 and no map​: :weary\_face:Could I recover? --- ## [Moving my sessions from the old smartphone to the new one](https://forum.windsporttracker.com/t/moving-my-sessions-from-the-old-smartphone-to-the-new-one/284)
**Author:** [@tio](https://forum.windsporttracker.com/u/tio)\ **Replies:** 2\ **Last updated:** [February 16, 2024, 4:47pm UTC](https://forum.windsporttracker.com/t/moving-my-sessions-from-the-old-smartphone-to-the-new-one/284 "2024-02-16T16:47:00Z")
Hello, how can I keep all the sessions I’ve imported for years in the activity list now that I have to change my smartphone? --- ## [Wingfoil gybes not detected](https://forum.windsporttracker.com/t/wingfoil-gybes-not-detected/253)
**Author:** [@Ndeg](https://forum.windsporttracker.com/u/Ndeg)\ **Replies:** 2\ **Last updated:** [August 11, 2023, 8:05am UTC](https://forum.windsporttracker.com/t/wingfoil-gybes-not-detected/253 "2023-08-11T08:05:56Z")
Really enjoying using the app so far. I’m 4 sessions in and had one session where all of my gybes were picked up, but since then none have been. Any ideas why? Here’s a link to the files: https://drive.google.com/drive/… --- ## [Osmand gpx file not working](https://forum.windsporttracker.com/t/osmand-gpx-file-not-working/236)
**Author:** [@fredi](https://forum.windsporttracker.com/u/fredi)\ **Replies:** 4\ **Last updated:** [July 7, 2023, 8:41am UTC](https://forum.windsporttracker.com/t/osmand-gpx-file-not-working/236 "2023-07-07T08:41:51Z")
Hello Import of gpx files generated by osmand application doesn’t works in windsporttracker It just do like if importing an empty file Cannot attach the file due to forum restrictions --- ## [Divide session regardless of time between](https://forum.windsporttracker.com/t/divide-session-regardless-of-time-between/244)
**Author:** [@Rowland\_Hinxman](https://forum.windsporttracker.com/u/Rowland_Hinxman)\ **Replies:** 1\ **Last updated:** [July 3, 2023, 2:25pm UTC](https://forum.windsporttracker.com/t/divide-session-regardless-of-time-between/244 "2023-07-03T14:25:02Z")
Hi. First, I love this app! I import gpx from a GPS watch. I have 1 session with approx 1hr pause in the middle. Windsport tracker divides it into 2 sessions even if I change the settings for “divide after x minutes”. … --- ## [VMG speed vs real speed](https://forum.windsporttracker.com/t/vmg-speed-vs-real-speed/230)
**Author:** [@pichurra](https://forum.windsporttracker.com/u/pichurra)\ **Replies:** 1\ **Last updated:** [May 7, 2023, 6:00pm UTC](https://forum.windsporttracker.com/t/vmg-speed-vs-real-speed/230 "2023-05-07T18:00:34Z")
I have used this app twice. Happy about it and learning how to use it. Regarding speed, I just find the VMG speed but not the real one. I am not much interested on VMG as i do not use the app for racing, but for freerid… --- ## [GPX Import from Samsung Shows No Max Speed in Annual Statistics](https://forum.windsporttracker.com/t/gpx-import-von-samsung-zeigt-keinen-max-speed-in-jahresstatistik/212)
**Author:** [@Thomas](https://forum.windsporttracker.com/u/Thomas)\ **Replies:** 2\ **Last updated:** [March 9, 2023, 12:34pm UTC](https://forum.windsporttracker.com/t/gpx-import-von-samsung-zeigt-keinen-max-speed-in-jahresstatistik/212 "2023-03-09T12:34:44Z")
Due to a phone malfunction, I lost many unsecured windsport tracker files. Since I also track with a Garmin Fenix 5, I have now exported the gmx files of the affected sessions from Garmin Connect... --- ## [Top Speed Color Representation](https://forum.windsporttracker.com/t/top-speed-color-representation/178)
**Author:** [@chikin910](https://forum.windsporttracker.com/u/chikin910)\ **Replies:** 2\ **Last updated:** [June 28, 2022, 12:54pm UTC](https://forum.windsporttracker.com/t/top-speed-color-representation/178 "2022-06-28T12:54:25Z")
When I click in speed, the top 10 speed segment will be shown on map. However, I cannot distinguish which color represent which speed segment. Is there a way I can check? maybe a reference on the side will be great? --- ## [How to start a session](https://forum.windsporttracker.com/t/how-to-start-a-session/185)
**Author:** [@Surfjam](https://forum.windsporttracker.com/u/Surfjam)\ **Replies:** 1\ **Last updated:** [June 22, 2022, 7:49am UTC](https://forum.windsporttracker.com/t/how-to-start-a-session/185 "2022-06-22T07:49:59Z")
I got the app, I wing foil…how do I start a session? I don’t see a start button on any of the screens… --- ## [No speed in the equipment](https://forum.windsporttracker.com/t/pas-de-vitesse-dans-les-equipements/143)
**Author:** [@Sacapof](https://forum.windsporttracker.com/u/Sacapof)\ **Replies:** 9\ **Last updated:** [June 12, 2022, 10:56am UTC](https://forum.windsporttracker.com/t/pas-de-vitesse-dans-les-equipements/143 "2022-06-12T10:56:01Z")
Hello, For some time now, speeds no longer appear in the equipment statistics, even though they are present in the sessions. Théo --- ## [App did not backup to Google Drive](https://forum.windsporttracker.com/t/app-did-not-backup-to-google-drive/108)
**Author:** [@rmitch](https://forum.windsporttracker.com/u/rmitch)\ **Replies:** 7\ **Last updated:** [January 6, 2022, 5:48pm UTC](https://forum.windsporttracker.com/t/app-did-not-backup-to-google-drive/108 "2022-01-06T17:48:02Z")
Hi, my phone died and I am unable to access the data. When I went to my Google Drive to check the backups the Windsport Tracker application was not one of the apps that was backed up! I’ve lost about 18 months of sessi… --- ## [1 minute sessions](https://forum.windsporttracker.com/t/1-minute-sessions/151)
**Author:** [@Speedanchor100](https://forum.windsporttracker.com/u/Speedanchor100)\ **Replies:** 6\ **Last updated:** [November 23, 2021, 9:28pm UTC](https://forum.windsporttracker.com/t/1-minute-sessions/151 "2021-11-23T21:28:20Z")
HI thanks for the great app its worked fad. Upto about 6 weeks ago then it stopped working I have uninstaled and re instaled but still the same. When I start a session it records for 1 minute then doesn’t save any mo… --- ## [Track speed colors](https://forum.windsporttracker.com/t/track-speed-colors/145)
**Author:** [@spk7](https://forum.windsporttracker.com/u/spk7)\ **Replies:** 8\ **Last updated:** [October 31, 2021, 1:49pm UTC](https://forum.windsporttracker.com/t/track-speed-colors/145 "2021-10-31T13:49:06Z")
Hello, could you please let me know the lower and upper speed for each change of color displayed? It would be very useful for post-session analysis. P.s. I’m a wing-foiler Thanks Sergio --- ## [Data lost after saving](https://forum.windsporttracker.com/t/data-lost-after-saving/134)
**Author:** [@Ales\_Moukhine](https://forum.windsporttracker.com/u/Ales_Moukhine)\ **Replies:** 11\ **Last updated:** [September 6, 2021, 9:42am UTC](https://forum.windsporttracker.com/t/data-lost-after-saving/134 "2021-09-06T09:42:19Z")
Hi, great app, thanks for making an effort!! The app was workib fine and giving me great feedback about session. But since last week I’ve noticed that after saving there are gaps in the data. For example, before save I… --- ## [Bug mode portrait / landscape](https://forum.windsporttracker.com/t/bug-mode-portrait-paysage/136)
**Author:** [@Sacapof](https://forum.windsporttracker.com/u/Sacapof)\ **Replies:** 1\ **Last updated:** [August 26, 2021, 7:41am UTC](https://forum.windsporttracker.com/t/bug-mode-portrait-paysage/136 "2021-08-26T07:41:12Z")
Hello, When you want to modify a session and you switch to portrait mode or landscape mode, the changes made disappear. Théo --- ## [Unable to add wing and board after importing Strava trace](https://forum.windsporttracker.com/t/impossible-dajouter-une-aile-et-une-board-apres-import-trace-strava/131)
**Author:** [@Sacapof](https://forum.windsporttracker.com/u/Sacapof)\ **Replies:** 12\ **Last updated:** [August 26, 2021, 7:36am UTC](https://forum.windsporttracker.com/t/impossible-dajouter-une-aile-et-une-board-apres-import-trace-strava/131 "2021-08-26T07:36:05Z")
Hello, When I import a .gpx trace from Strava to Windsporttracker, I cannot add a wing or a board. When I click on "add" I don't have the list that appears as usual. Any solution? Mer… --- ## [Lack of parameters](https://forum.windsporttracker.com/t/manque-de-parametres/90)
**Author:** [@Nicolas\_Thomas](https://forum.windsporttracker.com/u/Nicolas_Thomas)\ **Replies:** 1\ **Last updated:** [November 2, 2020, 3:15pm UTC](https://forum.windsporttracker.com/t/manque-de-parametres/90 "2020-11-02T15:15:42Z")
Hello, My last session was saved correctly but some parameters are not displayed (speed, distance) --- ## [Lost my session :(](https://forum.windsporttracker.com/t/lost-my-session/79)
**Author:** [@Giannis\_Panetas](https://forum.windsporttracker.com/u/Giannis_Panetas)\ **Replies:** 1\ **Last updated:** [October 5, 2020, 6:40pm UTC](https://forum.windsporttracker.com/t/lost-my-session/79 "2020-10-05T18:40:00Z")
Hello :slight\_smile: First of all amazing App, it makes me wanna get better and better ! I faced a problem yesterday with my recording. It was recording a 2 hour session and whenI ended it it was written stop recordin… --- ## [False Statistics](https://forum.windsporttracker.com/t/falsche-statistiken/62)
**Author:** [@Egresi](https://forum.windsporttracker.com/u/Egresi)\ **Replies:** 1\ **Last updated:** [August 19, 2020, 2:57pm UTC](https://forum.windsporttracker.com/t/falsche-statistiken/62 "2020-08-19T14:57:41Z")
Hi, Actually, I love this app, but it's really a shame that the statistics for me don't add up! For example, in the material statistics, for sails, more than 100% usage is shown (in total a… --- ## [Calculation error in speed](https://forum.windsporttracker.com/t/erreur-de-calcul-de-la-vitesse/41)
**Author:** [@david\_thierion1](https://forum.windsporttracker.com/u/david_thierion1)\ **Replies:** 2\ **Last updated:** [July 7, 2020, 9:26am UTC](https://forum.windsporttracker.com/t/erreur-de-calcul-de-la-vitesse/41 "2020-07-07T09:26:42Z")
Hello, on my last 2 imports, the speed is miscalculated. However, the file is well processed on Strava and others. Thank you for your help. David --- ## [How to start a windsurfing session](https://forum.windsporttracker.com/t/como-iniciar-uma-sessao-de-windsurf/33)
**Author:** [@Juliano\_Marcio\_Costa](https://forum.windsporttracker.com/u/Juliano_Marcio_Costa)\ **Replies:** 6\ **Last updated:** [July 6, 2020, 3:54pm UTC](https://forum.windsporttracker.com/t/como-iniciar-uma-sessao-de-windsurf/33 "2020-07-06T15:54:29Z")
Good afternoon, I just installed the app and I can't start a session to test it… I don't know where to go to start training? --- ## [Compatibility with One Plus devices (android)](https://forum.windsporttracker.com/t/compatibility-with-one-plus-devices-android/43)
**Author:** [@joeyyadams](https://forum.windsporttracker.com/u/joeyyadams)\ **Replies:** 1\ **Last updated:** [July 6, 2020, 3:50pm UTC](https://forum.windsporttracker.com/t/compatibility-with-one-plus-devices-android/43 "2020-07-06T15:50:28Z")
Hi, is anyone using this app on a One Plus device? Specifically; One Plus 5T. I have turned off battery optimization, and allow the app to run in the background. Whenever I get off of the water the session always start… --- ## [Recording session while phone is asleep](https://forum.windsporttracker.com/t/recording-session-while-phone-is-asleep/31)
**Author:** [@Erin\_Hemmings](https://forum.windsporttracker.com/u/Erin_Hemmings)\ **Replies:** 2\ **Last updated:** [June 26, 2020, 2:19am UTC](https://forum.windsporttracker.com/t/recording-session-while-phone-is-asleep/31 "2020-06-26T02:19:35Z")
This app only works while phone is awake. My pixel 3 has no option for not sleeping. Any ideas how to make this program continue to run while phone is asleep? [Previous page](https://forum.windsporttracker.com/c/support/7.md?page=1) [Next page](https://forum.windsporttracker.com/c/support/7.md?page=3)