# Support **URL:** https://forum.windsporttracker.com/c/support/7.md?page=1 [Latest](https://forum.windsporttracker.com/latest.md) · [Categories](https://forum.windsporttracker.com/categories.md) · [Tags](https://forum.windsporttracker.com/tags.md) **Page:** 2 --- ## [Saved Sessions Disappeared After Updating WST to the New Version](https://forum.windsporttracker.com/t/zniknely-zapisane-sesje-po-aktualizacji-wst-do-nowej-wersji/492)
**Author:** [@arzak](https://forum.windsporttracker.com/u/arzak)\ **Replies:** 4\ **Last updated:** [May 26, 2026, 2:15pm UTC](https://forum.windsporttracker.com/t/zniknely-zapisane-sesje-po-aktualizacji-wst-do-nowej-wersji/492 "2026-05-26T14:15:50Z")
Hi, today I started WST after the update. First there was a message about conversion, and then an error, and after restarting the login window appeared. Six years' worth of saved sessions disappeared. In the directory: android\\Android\\data\\d… --- ## [Session showing as Not Synced but says "This session has already been imported"](https://forum.windsporttracker.com/t/session-showing-as-not-synced-but-says-this-session-has-already-been-imported/490)
**Author:** [@chrissthom](https://forum.windsporttracker.com/u/chrissthom)\ **Replies:** 4\ **Last updated:** [May 26, 2026, 12:49pm UTC](https://forum.windsporttracker.com/t/session-showing-as-not-synced-but-says-this-session-has-already-been-imported/490 "2026-05-26T12:49:46Z")
I got a new Samsung S26 Android phone about 6 weeks ago and then a Galaxy Ultra Watch about 1.5 weeks ago. I have recorded sessions successfully on my watch in the past week. However today although my session shows up… --- ## [Improve the app.windsporttracker.com website](https://forum.windsporttracker.com/t/ameliorer-le-site-app-windsporttracker-com/461)
**Author:** [@Piwaille](https://forum.windsporttracker.com/u/Piwaille)\ **Replies:** 3\ **Last updated:** [May 8, 2026, 8:28pm UTC](https://forum.windsporttracker.com/t/ameliorer-le-site-app-windsporttracker-com/461 "2026-05-08T20:28:32Z")
Hello Matthias, Here are two initial ideas to enhance the web application (which I absolutely love): 1. I agree with another help request I've seen regarding finding a way to record a trace. If you don't know the anchor, … --- ## [Older version of WST](https://forum.windsporttracker.com/t/starsi-verze-wst/482)
**Author:** [@Deda\_Sette](https://forum.windsporttracker.com/u/Deda_Sette)\ **Replies:** 2\ **Last updated:** [May 2, 2026, 8:55am UTC](https://forum.windsporttracker.com/t/starsi-verze-wst/482 "2026-05-02T08:55:40Z")
The previous version of WST was overwritten with a new one, and I lost data from previous years. How can I restore it? --- ## [Android Data Migration Guide: V1 to V2](https://forum.windsporttracker.com/t/android-data-migration-guide-v1-to-v2/436)
**Author:** [@WST](https://forum.windsporttracker.com/u/WST)\ **Replies:** 18\ **Last updated:** [April 24, 2026, 4:42pm UTC](https://forum.windsporttracker.com/t/android-data-migration-guide-v1-to-v2/436 "2026-04-24T16:42:18Z")
Data Migration Guide: V1 to V2 Important Prerequisites Before starting the migration, please ensure: Time: Allow enough time; the process can take a while depending on the number of sessions. Device availability: U… --- ## [How do I restore my subscription for this new version?](https://forum.windsporttracker.com/t/how-do-i-restore-my-subscription-for-this-new-version/478)
**Author:** [@glagron](https://forum.windsporttracker.com/u/glagron)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 6:17am UTC](https://forum.windsporttracker.com/t/how-do-i-restore-my-subscription-for-this-new-version/478 "2026-04-14T06:17:48Z")
Hi Matthias, How do I restore my subscription for this new version? When I try it says no subscription found? Thanks, Guislain PS: Thanks for moving v2 to an EU cloud infrastructure. --- ## [Session started, but "disappeared"](https://forum.windsporttracker.com/t/session-started-but-disappeared/477)
**Author:** [@Ray](https://forum.windsporttracker.com/u/Ray)\ **Replies:** 8\ **Last updated:** [April 11, 2026, 6:55am UTC](https://forum.windsporttracker.com/t/session-started-but-disappeared/477 "2026-04-11T06:55:45Z")
I logged in last Sunday and left the app running with location on my phone. Arrived at the spot i knew i had no internet connection. I could start a session. It seemed to work as it was recording for a few minutes, so i… --- ## [Where are the gpx files stored on the Android phone?](https://forum.windsporttracker.com/t/where-are-the-gpx-files-stored-on-the-android-phone/476)
**Author:** [@David\_Spall](https://forum.windsporttracker.com/u/David_Spall)\ **Replies:** 2\ **Last updated:** [April 8, 2026, 1:06pm UTC](https://forum.windsporttracker.com/t/where-are-the-gpx-files-stored-on-the-android-phone/476 "2026-04-08T13:06:28Z")
The original version of the app allowed me to export the gpx files to a local folder on my phone. I could then email them and analyse them in Matlab etc. There does not appear to be an export option in the new app. How c… --- ## [No wingfoil](https://forum.windsporttracker.com/t/pas-de-wingfoil/198)
**Author:** [@Zapppi](https://forum.windsporttracker.com/u/Zapppi)\ **Replies:** 2\ **Last updated:** [April 5, 2026, 6:59pm UTC](https://forum.windsporttracker.com/t/pas-de-wingfoil/198 "2026-04-05T18:59:11Z")
Hello, super app that makes you want to use it. Bravo I can't choose wingfoil as an activity I understood that it's a possible option. I install and uninstall but still no wingfoil activity... --- ## [Garmin gpx import not working](https://forum.windsporttracker.com/t/garmin-gpx-import-not-working/132)
**Author:** [@rmitch](https://forum.windsporttracker.com/u/rmitch)\ **Replies:** 4\ **Last updated:** [April 5, 2026, 6:55pm UTC](https://forum.windsporttracker.com/t/garmin-gpx-import-not-working/132 "2026-04-05T18:55:19Z")
Hi, I really love your app but I’ve been using my phone in a “waterproof” bag and it was only a matter of time before something bad happens to my phone. I recently purchased a Garmin Instinct gps watch and have exported… --- ## [How to record the session](https://forum.windsporttracker.com/t/how-to-record-the-session/73)
**Author:** [@Fabio](https://forum.windsporttracker.com/u/Fabio)\ **Replies:** 9\ **Last updated:** [April 5, 2026, 6:54pm UTC](https://forum.windsporttracker.com/t/how-to-record-the-session/73 "2026-04-05T18:54:03Z")
Hi guy, I didn’t recognize how to record the session while I’m doing it!! I supposed I’m missing one important step, do I suppose to carry on with me my phone with the app? Or d Is there any other device can help me o… --- ## [Not finding other sports than windsurf and kitesurf](https://forum.windsporttracker.com/t/not-finding-other-sports-than-windsurf-and-kitesurf/116)
**Author:** [@Tom29](https://forum.windsporttracker.com/u/Tom29)\ **Replies:** 4\ **Last updated:** [April 5, 2026, 6:48pm UTC](https://forum.windsporttracker.com/t/not-finding-other-sports-than-windsurf-and-kitesurf/116 "2026-04-05T18:48:44Z")
Hi, Great app that I have been using for windsurf. I have seen people using it for wingfoil, windfoil and other sports but i have just the choice of choosing between windsurf and kitesurf. How can I access those spor… --- ## [Lost all info in my phone. How to recover?](https://forum.windsporttracker.com/t/lost-all-info-in-my-phone-how-to-recover/95)
**Author:** [@Darius\_Lajauskas](https://forum.windsporttracker.com/u/Darius_Lajauskas)\ **Replies:** 2\ **Last updated:** [April 5, 2026, 6:32pm UTC](https://forum.windsporttracker.com/t/lost-all-info-in-my-phone-how-to-recover/95 "2026-04-05T18:32:57Z")
Hi Mathias, My phone went dark today and I can’t recover windsport tracker data from phone. It’s stores data in phone only. Almost 2 years data lost. Would recommend to do paid, or free or donation version online recove… --- ## [Data transfer when switching phones?](https://forum.windsporttracker.com/t/datenubertragung-bei-handy-wechsel/75)
**Author:** [@Mister\_I](https://forum.windsporttracker.com/u/Mister_I)\ **Replies:** 2\ **Last updated:** [April 5, 2026, 6:26pm UTC](https://forum.windsporttracker.com/t/datenubertragung-bei-handy-wechsel/75 "2026-04-05T18:26:49Z")
Hello Matthias, I've only been using the app for a short time, but so far I'm thrilled! But I was just wondering, how do you get the data onto another phone?! I'm going to be switching soon. Many G… --- ## [Function Disciplines?](https://forum.windsporttracker.com/t/funktion-disziplinen/63)
**Author:** [@Thomas](https://forum.windsporttracker.com/u/Thomas)\ **Replies:** 4\ **Last updated:** [April 5, 2026, 6:24pm UTC](https://forum.windsporttracker.com/t/funktion-disziplinen/63 "2026-04-05T18:24:20Z")
Hello Matthias, do the different disciplines actually have any other function than the purely visual marking of the sessions? If I switch from Freeride to Foil, for example, the glide ratio does not change... --- ## [Add Jibes, Tacks in statistics for wing category](https://forum.windsporttracker.com/t/add-jibes-tacks-in-statistics-for-wing-category/39)
**Author:** [@rmitch](https://forum.windsporttracker.com/u/rmitch)\ **Replies:** 4\ **Last updated:** [April 5, 2026, 3:56pm UTC](https://forum.windsporttracker.com/t/add-jibes-tacks-in-statistics-for-wing-category/39 "2026-04-05T15:56:06Z")
Hi, I notice that you show Jibe statistics for “windsurfing” type categories. Can you add Jibes in for Wing categories too? Is it possible to tell whether the gps track has performed a jibe vs a tack? If so could Tack… --- ## [Wing foiling with this great app](https://forum.windsporttracker.com/t/wing-foiling-with-this-great-app/36)
**Author:** [@Tomer\_Kronberg](https://forum.windsporttracker.com/u/Tomer_Kronberg)\ **Replies:** 2\ **Last updated:** [April 5, 2026, 3:50pm UTC](https://forum.windsporttracker.com/t/wing-foiling-with-this-great-app/36 "2026-04-05T15:50:54Z")
Hello, I’m a wing foiler and would like to know if you can adapt your app for us new guys on the block to get info like foil time instead of planing, precise gear definitions etc… Thanks, Tomer slight\_smile: --- ## [Speed associated with fly, no-flying, rest](https://forum.windsporttracker.com/t/speed-associated-with-fly-no-flying-rest/467)
**Author:** [@Stephane\_Freytag](https://forum.windsporttracker.com/u/Stephane_Freytag)\ **Replies:** 4\ **Last updated:** [March 28, 2026, 9:00pm UTC](https://forum.windsporttracker.com/t/speed-associated-with-fly-no-flying-rest/467 "2026-03-28T21:00:31Z")
Hello, how is analized the speeds of the track? What are the limits used to label one part of the track “flying” or “no-flying” or “rest”? Car we set up personnal speed limits? --- ## [Is an absolutely necessary subscription?](https://forum.windsporttracker.com/t/abonement-absolument-necessaire/466)
**Author:** [@Seb](https://forum.windsporttracker.com/u/Seb)\ **Replies:** 1\ **Last updated:** [March 25, 2026, 9:39pm UTC](https://forum.windsporttracker.com/t/abonement-absolument-necessaire/466 "2026-03-25T21:39:05Z")
Hello, is the subscription absolutely necessary? Will the app be able to work with minimal data or will it not work at all? If I don't take a subscription, I will lose all my traces... --- ## [Can I find the APP on PlayStore?](https://forum.windsporttracker.com/t/bao-consigo-encontrar-a-app-no-playstore/457)
**Author:** [@Andre\_Dias](https://forum.windsporttracker.com/u/Andre_Dias)\ **Replies:** 1\ **Last updated:** [March 7, 2026, 10:22am UTC](https://forum.windsporttracker.com/t/bao-consigo-encontrar-a-app-no-playstore/457 "2026-03-07T10:22:40Z")
Hello, good morning. I can't find the app on the Play Store. It stopped working on my phone, and now I can't add it again. Can someone explain to me why? --- ## [Garmin will not Connect](https://forum.windsporttracker.com/t/garmin-will-not-connect/450)
**Author:** [@Maker](https://forum.windsporttracker.com/u/Maker)\ **Replies:** 3\ **Last updated:** [February 15, 2026, 6:55pm UTC](https://forum.windsporttracker.com/t/garmin-will-not-connect/450 "2026-02-15T18:55:18Z")
Sessions used to upload automatically from Garmin. It would not today so disconnected then tried to reconnect to Garmin but get the error from Garmin “An error has occurred. We could not give this application the permi… --- ## [Password recovery](https://forum.windsporttracker.com/t/password-recovery/446)
**Author:** [@zipgem](https://forum.windsporttracker.com/u/zipgem)\ **Replies:** 6\ **Last updated:** [February 5, 2026, 9:33am UTC](https://forum.windsporttracker.com/t/password-recovery/446 "2026-02-05T09:33:15Z")
Hi everybody, I’m new on the forum. I enjoy WindSportTracker and I have upgraded my Android app to v2. Before upgrading I have created a new account on WindSportTracker website but I lost my password, so, after upgradi… --- ## [GPX Filer on the phone](https://forum.windsporttracker.com/t/gpx-filer-pa-telefonen/444)
**Author:** [@Tommy\_Gustavsson](https://forum.windsporttracker.com/u/Tommy_Gustavsson)\ **Replies:** 3\ **Last updated:** [February 5, 2026, 1:46am UTC](https://forum.windsporttracker.com/t/gpx-filer-pa-telefonen/444 "2026-02-05T01:46:27Z")
Hello Where can I find the GPX file for my sessions, I need them to log them on GPSicesailing. //Tommy All OK Found the answer after some searching! //Tommy --- ## [Unable to connect Garmin to WST. Browser error](https://forum.windsporttracker.com/t/unable-to-connect-garmin-to-wst-browser-error/442)
**Author:** [@Stephane\_Freytag](https://forum.windsporttracker.com/u/Stephane_Freytag)\ **Replies:** 2\ **Last updated:** [January 27, 2026, 2:03pm UTC](https://forum.windsporttracker.com/t/unable-to-connect-garmin-to-wst-browser-error/442 "2026-01-27T14:03:55Z")
Hello. My attemps to connect my watch’s account (Garmin) to wst failed and a message from google apeared. This is a browser restriction error. It seems that Google only allows securised browser during the pairing with Ga… --- ## [Error signing the WST](https://forum.windsporttracker.com/t/falha-ao-assinar-o-wst/440)
**Author:** [@Ernani\_Kern](https://forum.windsporttracker.com/u/Ernani_Kern)\ **Replies:** 1\ **Last updated:** [January 25, 2026, 11:16am UTC](https://forum.windsporttracker.com/t/falha-ao-assinar-o-wst/440 "2026-01-25T11:16:09Z")
Dear all, I am trying to sign up for WST through the app on Android, but I always receive an error that the selected country is not my country of residence. I am in Brazil, and Google Pay is configured as such. I have already tried virtual cards... --- ## [New version questions](https://forum.windsporttracker.com/t/new-version-questions/410)
**Author:** [@zeborac](https://forum.windsporttracker.com/u/zeborac)\ **Replies:** 5\ **Last updated:** [January 24, 2026, 6:21am UTC](https://forum.windsporttracker.com/t/new-version-questions/410 "2026-01-24T06:21:01Z")
Danke für diese tolle App! Wann kommt die neue Version? Werden die Daten aus der alten Version übernommen? Wird Google einfach das Update über den Android Store einspielen? Ich habe eine Sony SafeTrx Uhr. Die Daten k… --- ## [Watersporttracket on Wear Os?](https://forum.windsporttracker.com/t/watersporttracket-on-wear-os/419)
**Author:** [@Carlo\_Raineri](https://forum.windsporttracker.com/u/Carlo_Raineri)\ **Replies:** 4\ **Last updated:** [January 24, 2026, 6:19am UTC](https://forum.windsporttracker.com/t/watersporttracket-on-wear-os/419 "2026-01-24T06:19:26Z")
Is there any plan to make a version of the app for wear os smartwatch ( samsung galaxy ultra) and to add wing foil ? Thanks --- ## [How to restore old sessions](https://forum.windsporttracker.com/t/how-to-restore-old-sessions/338)
**Author:** [@Rutas\_Latitud\_Norte](https://forum.windsporttracker.com/u/Rutas_Latitud_Norte)\ **Replies:** 7\ **Last updated:** [September 19, 2025, 6:23am UTC](https://forum.windsporttracker.com/t/how-to-restore-old-sessions/338 "2025-09-19T06:23:15Z")
--- ## ["Export all" not working](https://forum.windsporttracker.com/t/export-all-not-working/384)
**Author:** [@Slingshot](https://forum.windsporttracker.com/u/Slingshot)\ **Replies:** 9\ **Last updated:** [July 2, 2025, 8:16pm UTC](https://forum.windsporttracker.com/t/export-all-not-working/384 "2025-07-02T20:16:10Z")
Tried to export all sessions, the app just crashes. Using the latest version on Android. --- ## [How do I use "Last run"](https://forum.windsporttracker.com/t/how-do-i-use-last-run/379)
**Author:** [@KOICHI](https://forum.windsporttracker.com/u/KOICHI)\ **Replies:** 2\ **Last updated:** [April 6, 2025, 11:58pm UTC](https://forum.windsporttracker.com/t/how-do-i-use-last-run/379 "2025-04-06T23:58:55Z")
Tell me please about “Last run” What is it for and how do I use it? [Previous page](https://forum.windsporttracker.com/c/support/7.md) [Next page](https://forum.windsporttracker.com/c/support/7.md?page=2)